Stop losing products in shipping hell.
With over 1 million packages delivered safely, Naiyuan Mart is your reliable partner for China-to-worldwide logistics with transparent pricing, real-time tracking, cargo insurance available.
Your shipping nightmares.
Most importers have lived through at least one of these. The fix is a partner who controls the route end-to-end, not a freight broker passing the risk around.
Damaged packages
Products arrive crushed or missing. Claims drag on for weeks with the carrier blaming the sender and the sender blaming the carrier.
Hidden fees
Minimum charges, taxes, government fees, and other line items the forwarder only tells you about once the goods have already left, when you have no choice but to pay.
No tracking
No live real-time tracking, only manual updates that sometimes don’t come, and no one answering the phone when you chase them.
One million packages delivered without the drama.
Cargo insurance available
Cargo insurance available on any shipment. Declared-value cover with a clear claims process. You choose the level that fits your consignment.
Real-time tracking
Track your shipment from our warehouse in China to your doorstep, at every handoff in between.
24/7 support
With 24/7 support, you always speak to a human. Ask any question, any time you have one.
- 100%Safe delivery rate
- 24 hrsResponse time
- $0Hidden fees
Get a shipping estimate.
An instant estimate for your shipment with transparent, all-inclusive pricing.
Shipping rates vary with current market conditions. The amounts shown are estimates only. Your final invoice may differ from the calculated values.
Lanes: Air · Standard (5–7 days, everyday goods) · Air · Sensitive (14–17 days, batteries, magnetic, cosmetics) · Sea freight (35–45 days, large volume & weight).
How to ship with Naiyuan Mart.
Four simple steps to get your products safely delivered.
- Step 1
Generate shipping address
Get a dedicated shipping address in our Guangzhou warehouse to forward suppliers’ goods to.
Get address now - Step 2
Get a quote
Receive a transparent, all-inclusive shipping quote, no hidden fees, no surcharges at delivery.
- Step 3
Ship & track
We handle pickup, consolidation, and packaging, and provide real-time tracking end-to-end.
- Step 4
Safe delivery
Your products arrive safely at their destination, door-to-door service with cargo insurance available.
Shipping policies & procedures.
The rules of the road for shipping with us. Read the full shipping terms.
- Proper package labelling
How to label outbound goods so they reach our warehouse correctly.
- Minimum weight & charge
Minimum billable weight per shipment lane.
- Actual & volumetric weight
How we calculate chargeable weight for bulky, light items.
- Free storage
How long goods can stay in our warehouse at no cost.
- Taking items out of the warehouse
Process for retrieving goods before dispatch.
- Insurance coverage
Scope of coverage and how claims are filed.
- Lost, damages & compensation
What we cover, what we don’t, and the compensation process.
- Customs & duties
Who handles import duties and clearance fees.
- Customs, contraband & seizure
Our policy on restricted and seized goods.
- Delivery times
Estimated transit windows per shipping lane.
- Payment & pickup (Nigeria)
How payment and pickup work for Nigerian routes.
- Way-billing & doorstep delivery
How doorstep delivery and waybills are handled.
Certain goods can’t be shipped through our network (hazardous materials, firearms, counterfeit goods, and restricted electronics). See the full prohibited-items list.
Ready to start shipping?
Thousands of importers trust Naiyuan Mart to move goods out of China. Get started today and experience hassle-free shipping.