Choose from our available procurement service plans based on their buying needs, order volume, and level of support required. Each plan offers different levels of assistance, from basic product carting to full offline procurement management.

Provide product links and  specifications for orders. Each procurement invoice is limited to 30 links. Additional links will be treated as a new invoice.

After the invoice is issued, you are allowed one round of changes or corrections, covering a maximum of 5 product links, free of charge. Any additional corrections, removals, or additions beyond the initial 5 links will incur a fee of 0.5 CNY per link. Clients are encouraged to review all details thoroughly before submitting final approval.

Once your order is placed, we closely monitor all items to ensure availability and timely delivery. If any items are out of stock, we will immediately apply for a refund. The refund will be credited to your name as store credit, which you can use for a future purchase or towards shipping costs. Please note that this refund only covers the cost of the product and does not include the service fee.

All your orders are securely consolidated at our facility in Guangzhou and shipped once all items are complete. Your procurement agent will also provide a detailed feedback report 7 days after the order is placed to ensure everything is on track.

Upon receiving your shipment, we advise you to record a video while opening and checking the items. This video will be essential for resolving any issues that may arise after delivery. Please note, there is a 4-day time limit to submit any complaints after receiving your order. You can send all concerns directly to your procurement agent for prompt assistance.