5 Most Important Skills You Need As A Dropshipper

5 most important skills you need as a droppshipper
5 most important skills you need as a droppshipper

Dropshipping like any other kind of business comes with its own skill requirements. Gone are the days you just set up a store and hope that customers stumble upon you organically without you doing anything other than updating your inventory. Nowadays, it takes more than just knowing how to set up a store and updating the inventory.

In order to build a successful dropshipping business, here are 5 most important skills you need.

1. Effective Communication skills

Since you are not the producer of the products in your store, you have to find manufacturers and suppliers of the different products right? Well, what happens after you find reliable suppliers? You have to communicate and build a relationship with them. This can only be done through effective communication. If you don’t have this skill, you will find it difficult to communicate with different suppliers, get deals and reach a dependable agreement with them. This skill also stretches to communicating with customers. 

In some common cases, your customer may have paid for a product that is no longer in stock. This means you either have to connect with other dropshippers to see if they have in stock, reach out to your supplier and also communicate with the customer to let them know what’s going on.In order for you build a successful dropshipping business, you must know how to communicate effectively whether in words or in writing.

2. Sales/marketing skills

This is the second most important skill a dropshipper needs to have. You can’t make profit if you don’t know how to market the products you sell. In order to build a successful dropshipping business, you must know how to find your customers, attract them and promote your products to them. In learning this skill, you can understand how to run social media advertising, email marketing and search engine marketing.

3. Basic inventory and accounting skills

This skill comes in handy when managing your store and inventory. You need to know how much sales you make per month and how much profit you make per month. Also, it helps you understand the average sales you make per product. 

With accounting skills you can determine if dropshipping business is working for you or not. It is not just for dropshippers alone but also for other business owners. 

4. Customer Service skills

When it comes to business in general, a critical skill for every business owner is to be able to solve problems. This is known as problem solving skills. You must be able to solve problems as they arise. Most of the problems with dropshipping has to do with product unavailability, shipping problems, customer dissatisfaction, supplier verification, etc. But where the problem solving skill is most applied is customer service. This depends on how you build a relationship with your customer and how you manage them at every point of the buying process.

How you speak, write and relate with your customers matter. It is the key to keeping customers addicted to your store and trusting you enough to buy from you.  You can only build a successful dropshipping business when your customers are happy, and your customers can only be happy when they get good customer service.

5. Networking skills

You need more than just the ability to connect with your suppliers and customers. You need to build relationships with other dropshippers in your industry as well. It helps to learn from others in order to avoid expensive mistakes, know which product is getting good or bad reviews and overall inspire you to manage your business more effectively. 

Networking also allows you to see relevant business opportunities and products within your industry. For instance, if your supplier has run out of stock, you can connect with a fellow dropshipper that sells the same product and allow them to ship on your behalf. It all depends on building a reliable business relationship with other sellers.



In summary, learning is a continuous process. Running and building a dropshipping business requires that you educate yourself on the ins and outs of dropshipping and acquire the essential skills to run a successful dropshipping business. You can read books and online articles, watch video tutorials, or listen to podcasts to increase your knowledge. Whichever method you use for further learning, always remember that through capacity building, you will be able to increase your profits and grow your brand.

Further readings:

A beginner’s guide to dropshipping

10 common misconceptions about dropshipping